Terms and Conditions — pk365 game

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and pk365 game ("we", "us", "our", "the Platform"). By accessing pk365 game, creating an account, making a deposit or placing any bet or wager, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not register an account or use any part of the Platform. These Terms apply to all sections of pk365 game — Sports betting, Live Casino, Slots, Slot Games and Fish Games — and to all promotions, bonuses and any other features offered on the Platform.

To register and use pk365 game you must meet all of the following conditions:

• You are at least 18 years of age.
• You are accessing the Platform as an individual for personal entertainment purposes, not on behalf of a business or third party.
• You are not using the Platform in any jurisdiction where online gaming is prohibited.
• You do not already hold an active or previously closed account on pk365 game.
• You are not a member of staff, contractor or immediate family member of anyone employed by pk365 game.

pk365 game reserves the right to request proof of age and identity at any time. If satisfactory verification cannot be provided, the account will be suspended until verification is complete, or closed if verification fails. Any winnings earned on an account that should not have been opened — for example, by a person under 18 — will be forfeited in full.

To access betting, gaming or any other features on pk365 game, you must register a player account. Registration requires you to provide accurate personal information including your name, date of birth, contact details and preferred payment method. You are responsible for ensuring all information provided is correct and kept up to date.

Each person may hold only one account on pk365 game. Opening multiple accounts — whether under the same name, through different email addresses, via the same device, or using the same payment details — is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and any balances, pending withdrawals or bonuses will be forfeited.

Your account credentials — username and password — are personal to you. You must not share them with anyone else or allow any other person to use your account. You are fully responsible for all activity that occurs under your account.

pk365 game may require identity verification (KYC) before processing withdrawals or at other points during your use of the Platform. Documents that may be requested include a valid national ID card (CNIC), proof of address, and confirmation of the payment method used. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

All deposits on pk365 game are made in PKR. The Platform supports the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards issued by Pakistani banks, and other supported mobile wallets as listed in the cashier section of your account.

Deposits must be made from a payment method registered in your own name. Third-party deposits — where the payment originates from an account belonging to someone other than the registered player — are not permitted. If a third-party deposit is detected, the deposit may be reversed and the account may be suspended pending investigation.

• Minimum and maximum deposit amounts vary by payment method and are displayed in the cashier at the time of deposit.
• Most deposits via JazzCash and Easypaisa are credited to your pk365 game balance within a few minutes of confirmation.
• Bank transfer and Raast deposits may take slightly longer depending on your bank's processing times.
• pk365 game does not charge fees for standard deposits, though your payment provider may apply their own charges.

Withdrawals are paid in PKR to the same payment method used for your most recent deposit, or to a verified payment method on your account. pk365 game does not send withdrawals to third-party accounts. The name on the receiving account must match the name registered on your pk365 game account.

Before a withdrawal is processed, your account must be fully verified. This includes identity verification and confirmation of your payment method. Withdrawals requested before verification is complete will be held until the process is finished. pk365 game aims to process verified withdrawal requests promptly, though actual receipt times depend on the payment method and your provider.

• Real-money balance (funds deposited directly) can be withdrawn at any time subject to verification requirements.
• Bonus funds can only be withdrawn after all applicable wagering requirements have been satisfied.
• pk365 game reserves the right to carry out enhanced checks on withdrawal requests above certain thresholds before releasing funds.
• Repeated deposit and withdrawal activity without meaningful gaming activity may be flagged for review.

pk365 game offers various bonuses and promotions including welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses and season-specific promotions such as those tied to PSL and major cricket events. Each promotion has its own terms, including a wagering requirement that must be met before any bonus-derived winnings can be withdrawn.

General rules that apply to all bonuses at pk365 game:

• Bonuses are intended for recreational players. Systematic or professional bonus exploitation is prohibited.
• Only one bonus may be active at a time unless a promotion explicitly states otherwise.
• Wagering requirements must be completed within the time limit stated on the promotion. Bonus funds and associated winnings expire if the requirement is not met within that period.
• pk365 game reserves the right to withdraw a bonus offer, modify its terms, or cancel a player's entitlement to a bonus if misuse is suspected.
• Bonuses are non-transferable and have no cash equivalent until wagering requirements are met.

All bets and wagers placed on pk365 game are subject to the specific rules of the relevant game or betting market. Sports betting rules, Live Casino table rules, Slots paytables and Fish Games mechanics are each governed by the rules displayed within those sections of the Platform.

The following general rules apply across all sections:

• Bets placed and confirmed are final. pk365 game does not accept requests to cancel or reverse a confirmed bet unless a technical error on the Platform's part is verified.
• In the event of a software error, system malfunction or incorrect odds being displayed due to a technical fault, pk365 game reserves the right to void affected bets and return stakes to the relevant accounts.
• Minimum and maximum bet limits apply to all games and betting markets. These are displayed within each section at the time of placing a bet.
• Live in-play bets on Sports markets are accepted subject to the availability of the market and are processed at the odds displayed at the time the bet is confirmed, not at the time it was initiated.
• For cricket, PSL and other sports markets, settlement is based on the official result declared by the relevant governing body. Abandoned matches and voided fixtures are handled according to the rules stated in the Sports section.

The following actions are strictly prohibited on pk365 game. Engaging in any of them will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities:

• Using automated software, bots, scripts or any other tool to place bets or interact with the Platform in a non-human manner.
• Exploiting bugs, errors or glitches in the Platform's software for financial gain. Any winnings derived from a verifiable software error are not valid and will be reversed.
• Colluding with other players to gain an unfair advantage in poker, Live Casino or any other multi-player game.
• Providing false or misleading information during registration or verification.
• Using the Platform for any form of money laundering or financial crime.
• Opening accounts on behalf of another person or allowing another person to operate your account.
• Systematically abusing bonus and promotion offers in a manner inconsistent with normal recreational play.

pk365 game reserves the right to suspend or close any player account at its discretion, including but not limited to cases where: a player has breached these Terms; suspicious activity has been detected; verification documents have not been provided within a reasonable period; or the account has been inactive for an extended time.

You may also close your own account at any time by contacting the support team. If you choose to close your account voluntarily, any real-money balance remaining will be withdrawn to your verified payment method after identity checks are completed. Bonus balances that have not met wagering requirements will not be paid out on account closure.

Accounts closed due to a breach of these Terms will have all balances — including real-money funds — reviewed before any payment is considered. In cases of serious breach such as fraud, money laundering or the use of prohibited software, balances will be forfeited entirely.

pk365 game is committed to providing a safe and enjoyable entertainment environment. The Platform offers tools to help you manage your gaming activity responsibly, including deposit limits, session time reminders and self-exclusion options. These tools are available within your account settings.

If you feel that gaming is having a negative impact on your finances, relationships or daily life, we encourage you to use the self-exclusion feature or contact the support team to discuss your options. Self-exclusion periods are taken seriously — once activated, they cannot be reversed for the duration of the selected period.

For full details on the responsible gaming tools available on pk365 game and guidance on managing your play, visit the Responsible Gaming page.

All content on pk365 game — including but not limited to the platform design, logos, graphics, game titles, text, software and promotional materials — is the property of pk365 game or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.

You must not copy, reproduce, distribute, modify, publicly display or create derivative works from any content on pk365 game without prior written permission. Unauthorised use of platform content may result in account closure and legal action.

pk365 game provides the Platform on an "as available" basis. While we aim for continuous availability, we do not guarantee uninterrupted access and are not liable for losses arising from platform downtime, maintenance windows or technical failures outside our control.

To the maximum extent permitted by applicable law, pk365 game's total liability to any player in connection with their use of the Platform is limited to the value of the real-money deposits held in that player's account at the time the claim arises. pk365 game is not liable for indirect, consequential or special losses including lost profits or opportunities.

pk365 game is not responsible for any losses arising from a player's failure to follow these Terms, including losses resulting from account compromise due to inadequate password security.

pk365 game collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage and use of your personal information as described in that policy. Your data is used for account management, payment processing, identity verification, fraud prevention and personalised promotions.

pk365 game does not sell your personal data to third parties. Data sharing with payment processors, identity verification providers and other service partners is limited to what is necessary to operate the Platform and is governed by data processing agreements with those parties.

pk365 game may update these Terms from time to time. When material changes are made, we will notify registered players via the email address on their account or through a notice on the Platform. Continued use of pk365 game after a notice of changes constitutes acceptance of the updated Terms.

We recommend checking this page periodically to stay informed of the current Terms. The "Last updated" date at the top of this page reflects when the most recent version came into effect.

If you have any questions about these Terms and Conditions, or about your account, please contact the pk365 game support team. Our support is available 24/7 and can be reached via the contact details listed in the footer of this page.

For queries related to responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For questions about how your personal data is handled, refer to our Privacy Policy. Common queries are also covered in our FAQ.